Privacy Policy
Effective Date: 1 August 2025
1. What This Covers
This policy applies only to messages shared via the public tool at reo.chat/message and short links like reo.chat/s/:token. It does not apply to the Reo Chat mobile app or other parts of our platform.
2. What We Collect
When you create a message, we collect only the content you provide — te reo Māori, English, or both — along with optional image selection and translation preferences. We do not collect names, emails, or IP addresses.
3. How We Use Your Message
We use your text to:
- Translate into te reo Māori or English
- Provide grammar and vocabulary explanations
- Generate a short summary for learners
This processing is done using OpenAI (USA). We only send the message text, not your IP or identity.
4. Public Sharing and Storage
Once you click Save, your message becomes:
- Publicly accessible to anyone with the link
- Stored indefinitely on our servers (hosted by Render.com)
Locked messages can’t be edited or deleted by users. If you need help, contact privacy@reo.chat.
5. Cookies and Local Storage
We use minimal cookies and local storage to remember drafts and improve the form. We do not use tracking or analytics cookies.
6. Hosting and Third Parties
Your data is stored on secure Render servers. We also use:
- OpenAI – for translation/explanation
- GIPHY – for optional image search
6A. Advertising & Analytics
We use the LinkedIn Insight Tag on our website to understand how people interact with our site and to improve our advertising campaigns during events like Te Wiki o te Reo Māori.
This includes tracking anonymous activity such as:
- Which pages were visited
- Whether the Reo Chat video ad led to a visit
- Clicks on key actions (e.g., “Expand Kaupapa”, “Create”, or “Lock and Copy”)
These events are collected using LinkedIn’s conversion tracking tools and do not include any names, email addresses, IP addresses, or personally identifiable information.
Data is used solely to measure ad performance and campaign effectiveness, and is subject to LinkedIn’s privacy policy.
No other third parties are involved.
7. Your Rights
Under the NZ Privacy Act 2020, you can request or correct personal information we hold. Since public messages are anonymous, we may not be able to verify ownership.
Questions? Email us at privacy@reo.chat.