Privacy Policy
Effective Date: 10 October 2025
1. What This Covers
This policy applies to both:
- The public message tool at
reo.chat/message and short links like reo.chat/s/:token, and
- The Reo Chat web platform where registered users can log in, create, and manage their own messages.
2. What We Collect
We collect the following types of information:
- Account information – your name, email address, and password (stored securely as a one-way hash).
- Message content – any Māori and/or English text you enter, including optional images or translation settings.
- Usage information – anonymous analytics such as page views, message views, and general activity patterns.
- Cookies and local storage data – used to keep you signed in, remember drafts, and improve your experience.
We do not collect precise location data or sell any personal information.
3. How We Use Your Information
- To create and manage your Reo Chat account
- To process and display the messages you create
- To personalize your learning and translation experience
- To communicate with you about your account or updates to the platform
- To analyze anonymized usage data and improve our services
4. Public Sharing and Account-Linked Messages
Messages you create while signed in are linked to your account and shown on your “My Messages” page.
If you choose to share a message publicly, it becomes accessible to anyone with the link (reo.chat/s/:token).
Public messages remain stored on our servers indefinitely. You can request deletion of your account or any linked messages at any time by emailing privacy@reo.chat.
5. Cookies and Local Storage
We use cookies and local storage to:
- Keep you securely signed in
- Remember message drafts and preferences
- Assign a random anonymous ID for visitors who are not logged in, to help us understand return usage without tracking individuals
These cookies do not track you across other websites.
6. Hosting and Third-Party Services
Your data is stored securely on Render.com servers. We also use:
- OpenAI – for translation and language explanation processing (only the message text is sent)
- GIPHY – for optional image search and selection
- LinkedIn Insight Tag – for anonymous advertising and campaign analytics
7. Advertising & Analytics
We use the LinkedIn Insight Tag to understand engagement and improve our campaigns during initiatives such as Te Wiki o te Reo Māori.
This includes anonymous data such as:
- Which pages are visited
- Whether visitors arrived via Reo Chat ads
- Clicks on key actions like “Expand Kaupapa”, “Create”, or “Lock and Copy”
No personal identifiers (such as name, email, or IP address) are shared with LinkedIn.
Data is used solely to measure performance, subject to LinkedIn’s Privacy Policy.
8. Your Rights
Under the NZ Privacy Act 2020, you have the right to access, correct, or request deletion of any personal information we hold.
Logged-in users can also update their details through their account settings.
To make a request, contact us at privacy@reo.chat.
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